Refund policy

1. Right of Withdrawal

According to applicable laws, you have the right to withdraw from a distance contract without providing any reason within 14 days of receiving the goods. To exercise this right, please contact us by email at 1899culture@gmail.com and inform us of your decision to withdraw from the contract.

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2. Return Conditions

To be eligible for a return, the following conditions must be met:

• The item must be undamaged, unused, and in its original packaging.

• The item must be returned with all original tags and accessories.

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3. Return Procedure

• Contact us by email at 1899culture@gmail.com and let us know that you wish to return the item. Please include your order number and the reason for the return.

• After your return request is approved, we will send you instructions on how to return the item.

• Carefully package the item and send it to the following address:
  Blanenská 1339/99, Kuřim 664 34, Czech Republic
  We recommend using a shipping service with tracking.

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4. Return Shipping Costs

Return shipping costs are covered by the buyer unless otherwise agreed.

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5. Refunds

Once we have received and inspected the returned item, we will refund your payment within 14 days using the same method as the original payment.
If the returned item does not meet the return conditions, you will be notified and the item will be sent back to you at your own expense.

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6. Contact

If you have any questions or need further assistance, feel free to contact us:

Email: 1899culture@gmail.com
Phone: +420 602 745 955
Address: Blanenská 1339/99, Kuřim 664 34, Czech Republic

Thank you for choosing our online store. Your satisfaction is important to us, and we are happy to assist you with any issues related to your purchase.